SHIPPING
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Unframed prints typically ship within 1-2 weeks.
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Framed prints typically ship within 3-5 weeks.
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Gift Shop items typically ship within 5-7 business days.
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All shipping charges include handling, packaging, transportation of items, plus additional delivery charges for large or bulky items, and/or delivery to remote locations.
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All return shipping charges will be deducted from the merchandise credit.
RETURN & EXCHANGE POLICY
ARTWORK RETURN POLICY:
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All artwork is returnable within 7 days of delivery for store credit only. Funds will be credited in the form of a store credit minus any restocking or return shipping fees. All products must be returned undamaged & in original packaging.
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Return process must be initiated within 7 days of delivery by contacting info@brookewilen.com. Return requests received outside the stated return period will not be accepted.
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Products must be returned unopened, undamaged & in original packaging.
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Framed & unframed prints must be returned undamaged & in original packaging and with the accompanying certificate of authenticity.
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Return shipping labels will be provided once your request has been received. Shipping charges will be deducted from merchandise credit. Items must be shipped back within 3 days of label receipt.
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15% restocking fee applies to all returned framed and unframed photography.
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GIFT SHOP RETURN POLICY:
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All Gift Shop products are returnable within 7 days of delivery. Funds will be credited to the original form of payment minus return shipping fees.
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Return process must be initiated within 7 days of delivery by contacting info@brookewilen.com.
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Products must be returned undamaged and unused.
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Return shipping labels will be provided once your request has been received. Shipping charges will be deducted from refund. Items must be shipped back within 3 days of label receipt.