SHIPPING
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Unframed prints typically ship within 1-2 weeks.
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Framed prints typically ship within 3-5 weeks.
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All shipping charges include handling, packaging, transportation of items, plus additional delivery charges for large or bulky items, and/or delivery to remote locations.
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All return shipping charges are the responsibility of the customer.
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If you are outside of the U.S. and would like to make a purchase, please contact info@brookewilen.com to place an order.
RETURN & EXCHANGE POLICY
ARTWORK RETURN POLICY:
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All artwork is returnable within 7 days of delivery for store credit only. Funds will be credited in the form of a store credit minus any restocking or return shipping fees. All products must be returned undamaged & in original packaging.
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Return process must be initiated within 7 days of delivery by contacting info@brookewilen.com. Return requests received outside the stated return period will not be accepted.
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You will receive an RA number, and return address. The RA number must be written on the outside of the package.
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All return shipping costs are the responsibility of the customer. Returned items must be received within 20 days of initiating the return.
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Products must be returned unopened, undamaged & in original packaging.
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Framed & unframed prints must be returned undamaged & in original packaging and with the accompanying certificate of authenticity.
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20% restocking fee applies to all returned framed and unframed photography.
GIFT CARDS:
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All gift card sales are final.
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